Overview

Our leading edge IP Telephony solution "PAWTel", lets you manage all your business communications — telephony, voice mail, conferencing, messaging and intercom — from a single point. PAWTel helps in integrating voice and data networks, eliminating duplicate costs, maintenance headaches, traditional PBX lease and per–minute toll charges.

PAWTel’s feature–rich solutions are designed for customers with distributed communications across multiple facilities. We deliver reliability to organizations with 10 employees or 10,000 — whether they’re located at the corporate office or within a field office. PAWTel is recommended for branch offices, retail chains, and small businesses that require key system behavior from their phones.

PAWTel’s superior product architecture merges IP routing visibility with modeling and analysis capabilities. Our network simulation tool recreates points of failure under varying conditions, to predict your network’s response to planned maintenance or upgrades. PAWTel system is a fully distributed IP phone system with no single point of failure. Call control is distributed to intelligent gateways - called voice switches - and voice applications, including voicemail and automated attendant, run on standard server hardware from anywhere on your IP network. The result is a single-image system across all geographies, with complete feature transparency. Gone are the days of multiple PBXs, voice mail systems, automated attendants, and Automatic Call Distribution (ACD) systems. With PAWTel, the phone system is distributed, the voice applications are integrated, and the management interface is best in class.

PAWTel phone system typically consists of:

• Voice switches, which provide a gateway to telephones and trunks as well as call control software for the voice switches and IP phones
• Ssoftware for voice mail and automated attendant services
• Ttelephone equipment with beautiful sight, touch and sound ergonomics
• Personal Call Manager desktop software for enhanced productivity
• End-to-end system management, including installation, administration, maintenance and call detail reporting

Additional options depend upon your particular needs, and might consist of:

• Operator Call Manager for operators and executive assistants
• Optional Telephone BB24 devices, which provide 24 programmable buttons typically used by operators and executive assistants
• Mobility solutions for your mobile workforce
• Converged Conferencing for large audio conferences, as well as collaboration tools for application and desktop sharing, as well as instant messaging
• Contact Center solutions for informal, formal and advanced call centers

If you are creating a multi-site configuration:

• Simply use the same components as the PAWTel system scales seamlessly and can be distributed across the network as a single image system
• The new site simply needs additional voice switches and telephones
• An optional local voice mail server can also be added for reliability and failover capabilities

The flexibility of the PAWTel phone system allows it to be configured to your particular business needs. Learn more about the components that comprise a PAWTel phone system.

Features: