As we move into fiscal year 2007, we remain very sensitive
to the need for quality and efficiency in service and
solutions delivery. We believe that if we continue to
focus unremittingly on quality technical guidance, quality
people and quality service—then we will continue
to attract and retain brand-defining clients.
Looking further ahead, our challenge is to continue
building a sustainable enterprise that is the envy of
the solutions and services Industry. This means being
distinguished by the quality and reliability of our
service offerings, the consistency with which we deliver
those services and the innovative thinking we bring
to clients’ most pressing problems. At the same
time, we believe in being at the forefront of our efforts
to enhance the relevance and value of the entire industry
to its stakeholders. We believe in leading the drive
to restore public trust through convergence around clear,
principles-based global accounting standards and new
financial reporting models that provide meaningful,
forward-looking information.
These are tough challenges, but with a renewed commitment
to our core values of excellence, leadership and teamwork,
we are confident that we can meet them and in fact exceed
them.
Pervasive trend that is being witnessed today is the
global convergence—and not just the globalization
of business but also the way it is regulated. National
regulators and standard setters are talking to one another,
and as a result, standards and regulatory schemes are
converging. Irrespective of the different standards
that we would have to adopt to comply with local laws
all around the world, while at the same time interact
with diverse demographic identities of our clients,
we would serve with a consistent level of quality and
service that has since been the hallmark of our successful
implementations and of our growth.
We regard it as our obligation to clients to meet these demands
consistently across the network. A further, very powerful
trend that we see is a steady tilting of the balance
of global power and resources toward developing economies—particularly
China, India, Russia and Brazil, as well as other developing
economies that are just beginning to emerge as potential
powerhouses in the coming years. We are very well positioned
to leverage the growth in these emerging economies to
our and our customer’s benefit. This rebalancing
of the global equation has broad implications for our
clients regarding how they will structure and manage
their businesses going forward. It suggests that the
old model—companies based in developed economies
sourcing their commodity needs and basic production
in low-cost economies—is becoming increasingly
irrelevant.
In a recent report by a leading research firm, it is predicted
that emerging economies would soon outpace the traditional
developed economies and that within the next 40 or so
years we would see a massive shift in the balance of
economic power.
We are already beginning to see the impact of this shift.
There are Lukoil (Russian Oil Giant) petrol stations
in New York City. A Chinese company that has announced
its intention to manufacture the cars in Nebraska now
owns one of the most famous British auto marques.
And companies that, as recently as 1998, did not rate India
or for that matter Asia-Pacific highly as an investment
destination are now not only investing there but also
extending their activities beyond ‘traditional’
areas into complex processes. These changes are transforming
the management and risk environment both for our clients
and for us as a total solution provider.
Against this backdrop, we understand the need to do more
to build the right type and scale of solutions to meet
our client needs, to reflect the shifting focus we see
in their operations, to ensure consistent quality and
to keep pace with the growing cultural diversity and
emergence of new economies.
We deploy better solutions by leveraging our capabilities
of deeper insight and a focused to problem solving and
providing top of the solutions and services.
|